Online Reputation Management Terms of Service

Company Name: Blackspire Partners Inc.

Location: 651 North Broad Street, Suite 201, Middletown, DE 19709

Service Description:

Blackspire Partners Inc. (hereinafter referred to as “the Company”) provides Online Reputation Management Services for platforms including Airbnb, AVVO, and Google. These services involve the removal of negative reviews or strikes. By placing a successful order, you (hereinafter referred to as “the Customer”) agree to the following terms and conditions.

Turnaround Time:

  1. The Company will typically remove a single review or strike within 24 hours.

  2. In certain cases, the removal process may take up to seven (7) days.

  3. If the review or strike is not removed within this timeframe or cannot be removed for any reason, the Customer will receive a full refund.

Payment Terms:

  1. Payment for the reputation management service is due immediately upon the successful removal of the review or strike.

  2. The Customer must pay the full amount within seven (7) days from the completion date.

  3. In the event of late payment, the Company reserves the right to charge interest on the outstanding amount.

Refund Policy:

  1. If the Company fails to remove the review or strike within the specified timeframe, the Customer is entitled to a full refund.

  2. Refunds will be processed within seven (7) days from the determination that the review or strike cannot be removed.

Liability:

  1. The Customer acknowledges that while the Company will make every effort to remove the negative review or strike, there may be instances where removal is not possible.

  2. The Company offers no warranty or guarantee regarding the long-term absence of negative reviews or strikes, as these actions are beyond our control.

Exclusive Service Agreement:

  1. The Customer agrees that they will not engage any third party to assist in the removal of the review or strike while utilizing the Company’s services.

  2. If it is found that another party has been engaged, and due to the inability to verify the exact source of the successful removal, the Customer agrees that the full payment to the Company is still due.

Governing Law:

These terms and conditions are governed by the laws of the State of Delaware, USA.

Agreement:

By placing a successful order, the Customer agrees to the above terms and conditions.